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How to reset the password of my Ubigi account from my Android device connected in my Jeep Renegade/Compass/Grand Cherokee?

If you are using Ubigi in your Jeep Renegade/Compass and want to reset the password on your Ubigi account, please follow the steps below :

– In your car, turn the ignition to the on position and go to the Settings on your infotainment screen :

On the Uconnect™ 4 infotainment:


On the Uconnect™ 5 infotainment:



– Tap on the WiFi Hotspot Setup function to see the name of your vehicle’s WI-FI signal and password :

On the Uconnect™ 4 infotainment:




On the Uconnect™ 5 infotainment:




– Then, take your Android smartphone and go to Settings, then Connections:


– Activate the WiFi option, then select the name of your vehicle’s WiFi signal, enter the password and click on “Connect” :


– You can now open the Ubigi app or go to http://ubigi.me and you will be automatically connected to your Ubigi account.

IMPORTANT : If you get the following screen at this step, please follow the instructions below:

– Clic on the three dots at the top right-hand corner on the displayed screen, then on « Use this network as is ». It will now appear as connected to the WiFi signal :

– You can now open the Ubigi app or go to http://ubigi.me and you will be automatically connected to your Ubigi account

– Once connected to your account, click on the « Menu » button represented by a square with 3 bars at the top right hand corner

– Then go to “Settings” and you will be able to modify the login, the email, the password and the language of your account :

– Once you’ve modified your password (and other info if you wish), click on « Update » to register the changes.

If you now connect to your Ubigi account while you are not directly connected to the Wi-Fi signal of your car (ex : from a Desktop), you will need to use your new password.

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