Skip to content
← Back to questions
What happens after I buy a new data plan?

Once you have purchased your data plan, this will be uploaded directly to your Ubigi account for you to use and you will receive a payment confirmation by email.

The charge of your purchase on your bank statement will appear as a charge done by Transatel. Ubigi is a service provided by Transatel.

Was this article helpful?
YesNo

Looking for something specific?

Other frequently asked questions:

How are the Ubigi services embedded in my Jeep Renegade/Compass/Grand Cherokee?

What is a One-Off data plan and a Recurring data plan?

How to turn off the Wi-Fi hotspot in my Jeep Grand Cherokee MY22?

How to enable Alexa Voice Service in my Jeep Grand Cherokee MY22?

How to turn on the Uconnect Wi-Fi Hotspot in my Jeep Grand Cherokee MY22?

How do I connect my smartphone/tablet to the WiFi signal in my Jeep Grand Cherokee MY22?

How do I activate the WiFi services in my Jeep Grand Cherokee MY22?

How to enable Alexa Voice Service in my Jeep Grand Cherokee?

How do I activate the WiFi services in my Jeep Compass/Grand Cherokee?

How to reset the password of my Ubigi account from my iPhone/iPad connected in my Jeep Renegade/Compass/Grand Cherokee?

How do I check my remaining data allowance?

How to enable Alexa Voice Service in my Jeep Compass MY21?

How to reset the password of my Ubigi account from my Android device connected in my Jeep Renegade/Compass/Grand Cherokee?

How to create my Ubigi account ?

I get the message “you are trying to connect to Internet without data…” when I try to get to Ubigi.me, what should I do?

How do I activate the WiFi services in my Jeep Renegade?

How do I connect my smartphone/tablet to the WiFi signal in my Jeep Compass/Grand Cherokee?

Which Jeep is eligible to Ubigi services?

My data plan has been used quickly, what could be the reasons why?

I do not get a network on the infotainment screen, what should I do?

My internet connection works, but the speed is very slow. What can I do?

How to top-up a Ubigi account?

How do I connect my smartphone/tablet to the WiFi signal in my Jeep Renegade?

How to turn off the Wi-Fi hotspot in my Jeep Compass/Grand Cherokee ?

How to turn on the Uconnect Wi-Fi Hotspot in my Jeep Compass/Grand Cherokee?

What are the prices of the Ubigi top-ups ?

What happens when my data plan expires? Can I continue to use my Ubigi connectivity?

Where can I check Ubigi data plans available with my Jeep Renegade/Compass/Grand Cherokee?

How to delete my Ubigi account ?

How to turn on the Uconnect Wi-Fi Hotspot in my Jeep Renegade?

I have purchased a Jeep Renegade/Compass/Grand Cherokee as a second owner. How can I use the WiFi on-board services with Ubigi?

I purchased a top-up, the payment has been confirmed but I do not see the top-up added in my account, what should I do?

I am selling my Jeep Renegade/Compass/Grand Cherokee, what should I do with my Ubigi account?

How to turn off the Wi-Fi hotspot in my Jeep Renegade?

How can I control my smartphone/tablet updates from automatically consuming my Ubigi data plan?

Your message has been sent.
We’ll get back to you shortly.