ASSISTANCE Ubigi for Jeep_®: Answers to your questions while using Ubigi services

TOP 5 questions

How are the Ubigi services embedded in my Jeep Renegade/Compass/Grand Cherokee?

How to enable Alexa Voice Service in my Jeep Grand Cherokee?

I do not get a network on the infotainment screen, what should I do?

How to top-up a Ubigi account?

What are the prices of the Ubigi top-ups ?

Car eligibility check

Which Jeep is eligible to Ubigi services?

Ubigi SIM card set-up

How are the Ubigi services embedded in my Jeep Renegade/Compass/Grand Cherokee?

How do I activate the WiFi services in my Jeep Compass/Grand Cherokee?

How do I activate the WiFi services in my Jeep Renegade?

How do I connect my smartphone/tablet to the WiFi signal in my Jeep Compass/Grand Cherokee?

How do I connect my smartphone/tablet to the WiFi signal in my Jeep Renegade?

How to turn on the Uconnect Wi-Fi Hotspot in my Jeep Compass/Grand Cherokee?

How to turn on the Uconnect Wi-Fi Hotspot in my Jeep Renegade?

Ubigi account and top-up

What is a One-Off data plan and a Recurring data plan?

How to reset the password of my Ubigi account from my iPhone/iPad connected in my Jeep Renegade/Compass/Grand Cherokee?

How to reset the password of my Ubigi account from my Android device connected in my Jeep Renegade/Compass/Grand Cherokee?

How to create my Ubigi account ?

How to top-up a Ubigi account?

What are the prices of the Ubigi top-ups ?

What happens after I buy a new data plan?

What happens when my data plan expires? Can I continue to use my Ubigi connectivity?

Where can I check Ubigi data plans available with my Jeep Renegade/Compass/Grand Cherokee?

How to delete my Ubigi account ?

My Ubigi data usage

How to enable Alexa Voice Service in my Jeep Grand Cherokee?

How do I check my remaining data allowance?

How to enable Alexa Voice Service in my Jeep Compass MY21?

My data plan has been used quickly, what could be the reasons why?

My internet connection works, but the speed is very slow. What can I do?

How to turn off the Wi-Fi hotspot in my Jeep Compass/Grand Cherokee ?

How to turn off the Wi-Fi hotspot in my Jeep Renegade?

How can I control my smartphone/tablet updates from automatically consuming my Ubigi data plan?

Vehicle resale

I have purchased a Jeep Renegade/Compass/Grand Cherokee as a second owner. How can I use the WiFi on-board services with Ubigi?

I am selling my Jeep Renegade/Compass/Grand Cherokee, what should I do with my Ubigi account?

Resolving a connectivity issue

I get the message “you are trying to connect to Internet without data…” when I try to get to Ubigi.me, what should I do?

I do not get a network on the infotainment screen, what should I do?

Resolving a top-up issue

I purchased a top-up, the payment has been confirmed but I do not see the top-up added in my account, what should I do?